Delivery information
Shipping Policy
Gobik offers Free Worldwide Shipping on every order. This policy explains order processing, estimated delivery times, tracking updates, customs coverage, and what to do if a shipment needs support.
Shipping Overview
After your order is placed, Gobik prepares your items for shipment and sends tracking information once the package has been dispatched.
Processing Time
Orders are processed within 1–3 days after the order is placed.
Delivery Time
Estimated delivery time is 2–5 days after shipment.
Tracking Updates
Tracking information may take 1–3 days after shipment to update.
Shipping Destinations & Rates
Gobik provides Free Worldwide Shipping. No separate shipping charge is added for standard delivery.
| Shipping Destination | Shipping Rate | Order Processing | Estimated Delivery |
|---|---|---|---|
| Worldwide | Free Worldwide Shipping | 1–3 days | 2–5 days after shipment |
Order Processing
Gobik orders are usually processed within 1–3 days. Processing time includes order review, item preparation, packing, and handoff for shipment.
Orders placed during weekends, holidays, or high-volume periods may begin processing on the next business day.
Delivery Time
Estimated delivery time is 2–5 days after shipment. Delivery timing may vary depending on destination, local handling, weather, service interruptions, or other conditions outside normal transit flow.
The delivery estimate begins after the order has shipped, not when the order is first placed.
Tracking Your Order
When your order ships, Gobik will provide tracking details when available. Tracking information may take 1–3 days after shipment to appear or update in the carrier system.
- If tracking has not updated right away, please check again within 1–3 days after shipment.
- If tracking shows no movement after the update window, contact Gobik support for help reviewing the shipment.
- If your delivery status appears incorrect, include your order number and tracking number when contacting support.
Customs, Duties & Import Taxes
Customs duties, import taxes, brokerage fees, or other government charges are included in Gobik Free Worldwide Shipping. If such fees occur, they will be covered by us.
Customers should not be responsible for paying customs duties, import taxes, brokerage fees, or other government charges for orders shipped under this Free Worldwide Shipping service.
Wrong or Incomplete Address
Please review your shipping address carefully before placing an order. A wrong, incomplete, or unavailable address may delay delivery or cause the package to be returned.
- If you notice an address error, contact Gobik as soon as possible at [email protected].
- Include your order number, the incorrect address, and the corrected shipping address.
- Address changes may not be possible once an order has already shipped.
Lost, Delayed, or Damaged Packages
If your package is delayed, missing, or arrives damaged, contact Gobik support so the issue can be reviewed.
- For delayed packages, include your order number and tracking number.
- For lost packages, let us know the last tracking update shown.
- For damaged packages, include photos of the outer package, shipping label, damaged item, and any packing materials.
Gobik will review the information provided and help with the next available step based on the shipment status.
Need help with shipping?
Contact Gobik Support
For shipping questions, order tracking help, delivery concerns, address issues, or package support, email Gobik at [email protected]. Please include your order number and any tracking details so we can assist you more efficiently.
